FAQ

Please visit THIS LINK to access the official SPANK Help Center.

This FAQ Help Center offers you a clear and easy menu organized into help topics including:

  • SERVICE HOW-TO
  • BUYER'S GUIDES
  • WARRANTY APPLICATION
  • CRASH REPLACEMENT APPLICATION
  • SPECS FOR WHEEL BUILDERS

If you can't find what you are looking for, don't hesitate to contact novak@thegravitycartel.com to talk directly to a real human being (and mountain biker!)

 

Return Policy:

All items purchased from The Gravity Cartel can be returned for a full refund within 60 days of purchase if the item is in new condition, un-installed, un-used, and still contains all the original packaging.

To facilitate a return contact us at support@thegravitycartel.com

Let us know your order number and the item you would like to return.

We will create an RA# and provide instructions for the return.